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Privacy and Cookie Policy

  1. Introduction

House of One (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This policy outlines how we collect, use, and store information through our website, houseofoneofficial.com, and the use of cookies. This policy applies to users in the USA, Europe, and worldwide.

  1. What Data We Collect

We may collect, use, store, and transfer different kinds of personal data, including:

  • Identity Data: First name, last name, username, or similar identifiers.
  • Contact Data: Email address and telephone number.
  • Financial Data: Payment card details.
  • Transaction Data: Details about your purchases and downloads.
  • Technical Data: IP address, browser type, time zone settings, and device information.
  • Usage Data: Information about how you use our website, products, and services.
  1. How We Collect Your Data

We collect your data in the following ways:

  • Direct interactions: You provide personal data when filling out forms, subscribing to newsletters, purchasing patterns, or communicating with us.
  • Automated technologies: As you interact with our website, cookies and other technologies automatically collect technical data about your equipment and browsing actions.
  1. How We Use Your Data

We use your data to:

  • Provide you with the products and services you request (e.g., digital pattern purchases).
  • Manage your account and order history.
  • Communicate with you about updates, offers, and changes to our services.
  • Improve the functionality and security of our website.
  • Comply with legal obligations.
  1. Legal Basis for Processing (Europe)

For users located in the European Union (EU), we process your data based on one or more of the following legal grounds:

  • Your consent (e.g., for marketing communications).
  • The need to fulfil a contract (e.g., providing access to purchased patterns).
  • Compliance with legal obligations.
  • Our legitimate interests (e.g., improving our services).
  1. Legal Basis for Processing (USA – CCPA Compliance)

For users located in the USA, particularly California residents, we process your data based on:

  • Your consent (e.g., for marketing communications).
  • The need to fulfil a contract (e.g., providing access to purchased patterns).
  • Compliance with legal obligations.
  • Our legitimate interests (e.g., improving our services).
  1. Cookies

Cookies are small text files placed on your device to collect standard internet log information and visitor behaviour data. We use cookies to:

  • Ensure the proper functioning of our website.
  • Enhance user experience by remembering your preferences.
  • Analyse website traffic for improvements.

You can set your browser to refuse cookies, but some features of the website may not function properly as a result.

Types of Cookies We Use:

  • Essential Cookies: Necessary for website functionality, such as login and access to secure areas.
  • Performance Cookies: Collect data on how users interact with our website to help improve its operation.
  • Functionality Cookies: Remember choices you make, such as language preferences.
  • Targeting/Advertising Cookies: Used to deliver advertisements more relevant to you.
  1. California Consumer Privacy Act (CCPA) Rights

If you are a California resident, you have additional rights under the CCPA, including:

  • The right to know what personal data we collect, use, disclose, and sell.
  • The right to request deletion of your personal data.
  • The right to opt-out of the sale of your personal data.
  • The right not to be discriminated against for exercising any of your CCPA rights.

To exercise any of these rights, please contact us at support@houseofoneofficial.com 

We do not sell personal data, but if our practices change, we will update this policy accordingly and provide an opt-out mechanism.

  1. General Data Protection Regulation (GDPR) Rights (Europe)

If you are located in the European Union, you have the following rights under the GDPR:

  • The right to access your personal data.
  • The right to request correction of inaccurate data.
  • The right to request erasure of your data.
  • The right to restrict or object to processing of your data.
  • The right to data portability.
  • The right to withdraw consent for data processing, where applicable.

To exercise any of these rights, please contact us at support@houseofoneofficial.com 

  1. Do Not Track (DNT) Signals

Our website does not currently respond to “Do Not Track” (DNT) signals from web browsers. DNT is a privacy preference that users can set in certain web browsers to signal that they do not wish to be tracked across different websites.

  1. Children’s Privacy (COPPA Compliance)

Our website is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 13, we will take steps to delete that information promptly. If you believe we may have any information about a child, please contact us at support@houseofoneofficial.com 

  1. Third-Party Access to Data

We do not sell or share your personal data with third parties for their own marketing purposes. However, we may share your data with trusted third parties, including:

  • Payment processors to handle transactions securely.
  • Service providers that assist us in website hosting, analytics, and customer support.
  1. Data Security

We implement strong security measures to protect your personal data from unauthorized access, use, or disclosure. These include encryption, secure payment gateways, and access controls.

  1. Will I Have Permanent Access to the Digital Patterns I Purchase?

Yes! Once you purchase a pattern, it’s yours to keep. You’ll have evergreen access to the pattern files, which means you can download and use them whenever you like, as many times as you need. Just log in to your account, and all your purchased patterns will be available.

  1. Your Rights

You have the right to:

  • Access your personal data.
  • Request correction of inaccurate data.
  • Request deletion of your data.
  • Object to or restrict processing of your data.
  • Withdraw consent for data processing, where applicable.

To exercise your rights, please contact us at support@houseofoneofficial.com 

  1. Changes to This Policy

We may update this policy from time to time to reflect changes in legal requirements or our practices. Any changes will be posted on this page, and we encourage you to review this policy periodically.

  1. Contact Us

If you have any questions or concerns about this policy or your personal data, please contact us at support@houseofoneofficial.com 

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